Your data, handled with care.

Information I collect

I may collect the following, depending on how you interact with the site:

• Contact information: name and email address, and sometimes a phone number, when you place an order, get in touch, or sign up for the newsletter
• Shipping and billing information: address, payment details (processed securely by our payment provider), for orders placed through the store
• Order information: products purchased, order history
• Website usage data: cookies, analytics, and browsing behaviour (see section 6)

How I use your information

I use your personal information to:

• Process and fulfil your orders
• Respond to your enquiries
• Send newsletters or updates, if you've opted in
• Improve the website and studio's products and services
• Comply with legal obligations

Sharing your information

I do not sell your personal information. I may share information with:

• Payment processors, to securely handle transactions
• Shipping companies, to deliver your order
• Email marketing platforms, to manage newsletter subscriptions
• Legal authorities, if required by law

Your rights

Under EU law (GDPR), you have the right to:

• Access your personal data
• Request corrections to your data
• Request deletion of your data
• Object to the processing of your data
• Withdraw consent at any time for marketing communications

To exercise these rights, contact me at info@sphvstudio.com.

Data retention

I keep your personal data only as long as necessary to fulfil your orders, provide services, or comply with legal obligations.

Cookies and tracking

My website uses cookies to:

• Improve your browsing experience
• Analyze website traffic
• Remember your preferences

You can manage or disable cookies in your browser settings, but some parts of the site may not function properly without them.